What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is JotForm the right choice for uploading large files?

    Asked by demouser22 on March 21, 2012 at 02:13 PM

    My question is about upload speed. It's pretty important that my clients have a quick file upload, for a minimum of 50MB files.

    One of the main reasons for choosing JotForm is it's seamless form integration, and how that greatly influences the whole users experience, but I wonder when it comes to quick uploading how much of this has to do with the file hosting company compared to the clients side service and computer?

    Can I influence this by the services and choices I choose?

     

    I've tested Jotform with a free account by uploading a 51.21 MB File (Hour and fifty two minute .MP3) and it took me 28 minutes.

    My upload speed is 0.28Mbps Comcast DSL Modem.

    Thanks

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    JotForm Support

    Answered by Mike_T on March 21, 2012 at 08:01 PM

    Thank you for your interest in our services.

    I would like to inform you that JotForm is definitely not a bad place for large uploads.

    It is possible to upload up to ~1 GB files using single upload elements and up to ~150 MB files using multiple upload elements.

    But I wonder when it comes to quick uploading how much of this has to do with the file hosting company compared to the clients side service and computer?

    Can I influence this by the services and choices I choose?

    The speed depends on the file hosting copmany, clients hardware and software, and the most important bottleneck is clients Internet Service Provider.

    Please note that we do not cut the servers speed for Free JotForm accounts, and it is pretty fast.

    I have just tested uploading 50 MB file, and it is taking about 6 minutes to upload it via www.jotform.com, and about 2 minutes to upload it via www.jotformeu.com from my side. You can notice the speed difference which is related to my location (Europe), Internet Service Provider and site region.

    Please feel free to contact us if you need any further assistance.