What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my form say "Form not found. This form is disabled"?

    Asked by bluesplash on June 17, 2016 at 12:00 AM

    I'm made a form for my website today and then when I went onto my website after I was done it said "Form not found This form is disabled" Did I click something on accident that disabled the form? And if so can I enable it again?

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    JotForm Support

    Answered by Chriistian on June 17, 2016 at 12:47 AM

    Your account has been autosuspended by our phishing detector due to violation of jotform's terms, which is why your forms are disabled. I checked your form and I can see that you have a password field in your form. Please note that using jotform to collect login credentials such as username and passwords is strictly prohibited.

    I have now removed the password field and lifted suspension on your account. You should be able to see your form without any issues. Please avoid adding username or password fields to your form to avoid being suspended again. Regards.

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    Answered by bluesplash on June 17, 2016 at 12:54 AM

    Okay thanks!