No email notification received.

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    Asked on June 17, 2016 at 01:56 AM

    Hi support!

    I've a simple contact form that should send out a mail to my address but it currently doesn't do so. It has previously though worked flawlessly. When I login to jotform I can however see the submission.


    Regards, Christian

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    Answered on June 17, 2016 at 03:08 AM

    The email address appears to have been added to the bounce list, which may be why you are not receiving any notifications. I have now removed the address from the bounce list so you should receive the next email notifications successfully.

    To learn more about the bounce list and how to remove an address from it, please follow this guide: How to Remove Your Email Address from Bounce List.