Issues retrieving submissions

  • GhazalaHashmi
    Asked on June 17, 2016 at 2:20 AM

     

     

  • Elton Support Team Lead
    Replied on June 17, 2016 at 3:00 AM

    Do you have questions about your JotForm? Please let us know here by replying to this thread.

    Regards!

  • GhazalaHashmi
    Replied on June 17, 2016 at 3:01 AM

    Thank you -- I resolved the issue. Just had to clear the cache to retrieve the submissions.

     

  • Elton Support Team Lead
    Replied on June 17, 2016 at 3:03 AM

    Great!

    Also FYI, we had a temporary server issue which took a few minutes that's why submissions were inaccessible during that time but it should be fine by now.

    Regards!

  • GhazalaHashmi
    Replied on June 17, 2016 at 3:04 AM

    Thanks for following up!