Issues retrieving submissions

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    GhazalaHashmi
    Asked on June 17, 2016 at 02:20 AM

     

     

  • Profile Image
    EltonCris
    Answered on June 17, 2016 at 03:00 AM

    Do you have questions about your JotForm? Please let us know here by replying to this thread.

    Regards!

  • Profile Image
    GhazalaHashmi
    Answered on June 17, 2016 at 03:01 AM

    Thank you -- I resolved the issue. Just had to clear the cache to retrieve the submissions.

     

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    EltonCris
    Answered on June 17, 2016 at 03:03 AM

    Great!

    Also FYI, we had a temporary server issue which took a few minutes that's why submissions were inaccessible during that time but it should be fine by now.

    Regards!

  • Profile Image
    GhazalaHashmi
    Answered on June 17, 2016 at 03:04 AM

    Thanks for following up!