What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Temporarily unavailable - Abnormally high traffic

    Asked by Ben Hansen  on June 17, 2016 at 02:24 AM

    Hi, A user of ours is trying to submit this form: https://secure.jotformpro.com/form/51513251996963

    But he gets the message:

    We are currently  experiencing abnormally high traffic volume and working to restore all services as quickly as possible. Thank you for your patience.

    - Is this just a standard message, or something that you are working on at the moment?

    Ben Hansen
    Operator Analyst

    Page URL:

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    JotForm Support

    Answered by EltonCris on June 17, 2016 at 02:59 AM

    Our apologies.

    It was a temporary server issue but it should be fixed now. Kindly check.


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    Answered by betocaceres on July 20, 2016 at 06:14 PM

    please this same problem: 



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    JotForm Support

    Answered by Welvin on July 20, 2016 at 09:04 PM

    I was able to open your form. Can you check again? I have also cleared your forms cache and I hope that helps.