What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my forms disabled?

    Asked by brettandrews on March 21, 2012 at 02:37 PM

    I just sarted using your site and my forms are all disabled?  Why?

    Page URL:

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    Answered by pinoytech on March 21, 2012 at 03:21 PM


    We have phishing detectors that automatically detect and suspend suspect forms. We have over 600,000 users and millions of forms, this process has to be automated in some way.

    Unfortunately, some totally innocent users have their forms identified as potentially malicious.

    I have checked your forms and confirm that your forms are not being used in this way, I have removed your suspension and whitelisted your forms. I apologize for any disruption to service.

    Thank you!

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    Answered by brettandrews on March 21, 2012 at 04:24 PM

    Great thank you!

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    Answered by pinoytech on March 21, 2012 at 06:46 PM

    Your welcome! If you need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!