Why are my forms disabled?

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    brettandrews
    Asked on March 21, 2012 at 02:37 PM

    I just sarted using your site and my forms are all disabled?  Why?

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    pinoytech
    Answered on March 21, 2012 at 03:21 PM

    Hi,

    We have phishing detectors that automatically detect and suspend suspect forms. We have over 600,000 users and millions of forms, this process has to be automated in some way.

    Unfortunately, some totally innocent users have their forms identified as potentially malicious.

    I have checked your forms and confirm that your forms are not being used in this way, I have removed your suspension and whitelisted your forms. I apologize for any disruption to service.

    Thank you!

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    brettandrews
    Answered on March 21, 2012 at 04:24 PM

    Great thank you!

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    pinoytech
    Answered on March 21, 2012 at 06:46 PM

    Your welcome! If you need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!