What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Control of the Sub User Account | Prevent delete data

    Asked by unsentido on June 17, 2016 at 03:05 AM

    Currently I have the bronze package and I'm thinking to upgrade the gold package, but I need to know the following ...


    It is possible to prevent the sub - users to delete information already received ?


    I really just want them to view , but do not want them to delete.  


    Thank you for your awesome support.


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    JotForm Support

    Answered by Chriistian on June 17, 2016 at 04:38 AM

    Unfortunately, it is not currently possible to allow sub-user account to View only the submissions (disable delete function). Enabling the View Submissions for sub-user will also give access to delete or edit the submission. 


    If you want some user to view only the submission of your form, you can try to create a HTML Table Listing Report. You can check this article for more information: How to Create an HTML Table Listing Report.