Lost submissions

  • Profile Image
    Minesh
    Asked on March 21, 2012 at 03:07 PM

    Hi!!

    On friday 16 I created a dropbox integrated form. I configured my form with:

    a) 14 fields, 2 of them are required upload files.

    b) email notificacion to 3 people, 

    c) confirmation to user's email after fill the form,

    d) all fields in submissions list (excel)

    e) all fields in report

    Yesterday I received 3 notifications, but in dropbox there are 6. 

    When I checked these 6, there are 3 of them with incomplete info. They don't have the report I configured. Don't have at least one of the 2 required upload files. They don't appear in excel submission list. I did not receive email notifications.

    I would like to recover this information, is very important for my job. Can you help me please? 

    URL is this:

    http://form.jotform.co/form/20747682391864

     

    Thanks in advance.

    Minesh

     

  • Profile Image
    fxr
    Answered on March 21, 2012 at 06:55 PM

    There only appears to have been 3 submissions on that form, each with the required upload fields having a file attached. 

    Its possible that someone uploaded files but didnt actually submit the form in the end.