What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fields are still showing

    Asked by UKExpress on June 17, 2016 at 06:11 AM

    I have hidden all the field on this form and yet it still shows?

    Page URL:
    https://form.jotformeu.com/53612820334347

    form field hidden
  • Profile Image

    Answered by flashim on June 17, 2016 at 08:25 AM

    Hi UKExpress,

    I have copied and checked the form, it seems to work fine. The elements you intend to hide are not being displayed in the form. As a suggestion you can clone the form and try once again.

    Below is the form link which correctly displays in accordance with the hidden fields

    https://form.jotform.me/61683441442454

    In case the form is not displaying correctly keep us informed. We will certainly look in detail.

    Thank you.

     

  • Profile Image
    JotForm Support

    Answered by Jan on June 17, 2016 at 04:59 PM

    @UKExpress

    I've cloned your form and I've found out that the conditions that you created are disabled. On top of that, you applied "Hide Field" on all of the form fields.

    There is a conflict with the conditions that hide and show fields. Please try un-hiding all the form fields and enabling the conditions that hides and show fields. 

    If the issue is still the same, let us know. Thank you.