What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to view submissions properly

    Asked by choicecomms on June 17, 2016 at 08:35 AM

    Hi, we are having a problem viewing our submissions. Is there a problem your end? Our internet connection is working fine.

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    JotForm Support

    Answered by Charlie on June 17, 2016 at 10:02 AM

    Apologies for the inconvenience.

    There were problems earlier in forms and submissions on EU users, but it has now been fixed by our developers. I checked your account and was able to view the submission data.

    Could you please try again on your form? Please do make sure to log out and log back in just to make sure.