What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL Submissions

    Asked by mromonoski on March 21, 2012 at 04:03 PM

    I'm confused. I received the email below, but am unsure what form I am using is counting against the SSL Submission limit.

    Dear Mark Romonoski, 

    We would like to inform you that your JotForm account has already reached 10 SSL submissions per month this month. Free accounts are limited to 10 SSL submissions per month. Your forms will be automatically disabled once you reach your allocated quota. 

    Upgrade your account today to continue using JotForm without any interruption; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy: 
    http://www.jotform.com/upgrade?username=mromonoski

    Thanks for using JotForm, 

    JotForm Team
    http://www.jotform.com/

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    JotForm Support

    Answered by Goldo on March 21, 2012 at 04:43 PM

    Unfortunately, you would really need to check which of your forms are embedded using SSL.

    Forms embedded using SSL starts with , https://secure.jotform.com/form/xxxxxx . So if you see one, remove it immediately and switch to normal forms.

    This one time, I've decreased the SSL count to 9.