What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
encrypted form excelAsked by gpietersma on June 17, 2016 at 10:33 AM
Excel reports are not available for encrypted forms: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
Some of the features that are not available for Encrypted Forms* are:
1. PDF Downloads,
2. Reports (this includes downloading Excel and CSV files from within Submission Panel),
3. Emails that contain form data in them.
Let us know if you have more questions, we will be glad to assist you.