Auth.net Error "Need Recurring Billing"

  • Profile Image
    Ryan
    Asked on March 21, 2012 at 04:27 PM

    I am getting an error message while trying to intregrate my Auth.net payment account. The error "need recurring billing" occurs whith all of my forms (single payments AND subscriptions) although I DO have an ARB (recurring billing) service with Auth.net. Any ideas?  

  • Profile Image
    gori-mathew
    Answered on March 21, 2012 at 05:03 PM

    Hi,

    JotForm you can collect payments on a periodic basis. This is ideal for subscriptions wherein you need to charge a fixed membership rate on a regular basis (monthly, yearly, etc) just like how JotForm would charge premium and professional plan users.

    When setting up Authorize.net integration in your form's Payment Tool Wizard, just select the option below:

    Then, setup a product or products representing the membership plan you're selling.

    You can even set up a trial period if you offer one in your product. You can also set a different first payment.

    JotForm does not handle the recurring billing. Authorize.net handles them Jotform simply creates the subscription on these services and they do the rest. They keep the credit card information on their database and charge the user periodically.  You should get in touch with authorize.net for more information on setting up recurring billing on your merchant account.

    We hope you find this information useful. Please let us know if you have any other questions or concerns. Thank you for using JotForm!