Is something going on with your website?

  • mckbosart
    Asked on June 17, 2016 at 12:49 PM

    We are not receiving the email responses...

    Page URL: https://www.jotform.com//?formID=61098229165157
  • David JotForm Support Manager
    Replied on June 17, 2016 at 1:57 PM

    Your recipient email was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Is something going on with your website? Image 1 Screenshot 20

    It has now been white-listed, so this should solve the problem. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com