What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I receive my submissions in my personal mail account?

    Asked by vleivalinares on June 17, 2016 at 01:34 PM

    Hi! I´d like to know if there is some way to connect my jotform´s account with my mail account. Because I´d like to receive the submissions in my mail account. Thanks! 

    Email Notification adding email submission changing email email
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    JotForm Support

    Answered by John_Benson on June 17, 2016 at 03:34 PM

    Yes there is a way to receive submissions on your personal mail account. To do that you just need to follow this simple steps:

    1. Click the Emails button on the form builder.

    2. Inside the emails window, please hover your mouse in the notification field and then click the Edit button.

    3. Go to the Recipients tab. Normally, the default email recipient is your account's email address. You can change it by removing the current recipient and then adding a new one. Click the Save button when you're done.

    You might want to check these user guides:
    https://www.jotform.com/help/25-Setting-Up-Email-Notifications
    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    Hope this helps. Let us know if you need any further help. Thanks!