What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to unsuspend my account

    Asked by Tamee on March 21, 2012 at 05:42 PM

    tried several times and still no response... please help. thank you

  • Profile Image
    JotForm Support

    Answered by Goldo on March 21, 2012 at 05:47 PM

    We have unsuspended your account. Everything should work as expected by now.

  • Profile Image

    Answered by nshepherd2 on September 23, 2012 at 04:26 PM

    please unsuspend my account

  • Profile Image

    Answered by AtacanC on September 23, 2012 at 04:36 PM

    @nshepherd2

    As far as i can see, you are using JotForm for phishing attempts. I'm sorry to say but your account will remain suspended.

    Have a nice day !

  • Profile Image

    Answered by Mustafa Alhlewa on December 05, 2016 at 04:44 AM

    Hi Dear,

     

    my account has been suspended because using a password verification as read on your web pages.

     

    can please tell me an alternative way to ask users to enter pre-shared password with them for login.

     

    kindly unsuspened my account ASAP.. it's very important for us.

    Purpose of the Form: using it for our football team best player rating. 

    Password: to make sure that only the players how played can rate other players.
    not using the forms on any other website.

    thank you.

  • Profile Image
    JotForm Support

    Answered by emily on December 05, 2016 at 05:32 AM

    Hi, 

    Your thread was duplicated. Your question will be answered in the URL below.

    https://www.jotform.com/answers/1003682

    Thank you.