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Subscription Change, refund request within 30 daysAsked by daniellec on June 17, 2016 at 05:24 PM
I decided I wanted to go back to the FREE subscription and I thought I could cancel whenever I want but when I did it said that I wouldn't go to the FREE subscription until NEXT year! The whole point of me canceling was because I don't want to keep paying $5. So will since I already downgraded will I have to continue to pay $5/month or can I go to the FREE now?
Thanks! I appreciate the help!
Since you are within the 30 days trial period for you subscription, I have refunded your subscription payment and set your account back to a Free one. If there is anything else we can assist you with, let us know and we will be happy to help.
Nope, that is all. Thank you so much for helping!