What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can a user leave and come back to finish their form?

    Asked by Jarrett   on June 17, 2016 at 09:30 PM

    My form is a bit long .. sometimes the user will have to wait a day or so on answers from their superiors to get a question answered. Is there a way to set a login(or whatever) for a form so that they can come back and finish at a later time?

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    JotForm Support

    Answered by liyam on June 17, 2016 at 11:14 PM

    Hello Jarret,

    You can let a user leave and come back in two different ways

    I. Provided that they use the same computer and browser by enabling the Autofill option on your form's preferences.

    This user guide will teach you how to enable this feature: http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature


    II. Using session parameters on the URL. This method does not need a specific browser and computer. It only needs a specific URL. Example: http:www.jotform.com/form/123?session=liyam 

    Everytime that URL is pulled up, it loads the previously filled form. The setback is that this requires a page break element in the form and it only does the saving for every flip of the page done.

    This user guide will teach you how to set this on your form: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later 


    If you have questions, please let us know.