What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is the publish wizard not working?

    Asked by kelsygrayphotography on June 18, 2016 at 02:09 AM
    publish button not working publish button
  • Profile Image
    JotForm Support

    Answered by Nik_C on June 18, 2016 at 03:41 AM

    I just checked your form and I wasn't able to replicate this issue. The publish button is opening just fine.

    Are you still experiencing this issue?

    Please let us know so we can investigate this issue further.

    Thank you!

  • Profile Image

    Answered by kelsygrayphotography on June 19, 2016 at 04:45 PM
    Hi there,
    I still can not send forms to my clients. I highlight form, click more, click publish and nothing is happening. In the past one I clicked publish a screen popped up where I had the choice to email the link to clients. Now nothing is happening. If you can please let me know what to do.
    Thank You,
    Kelsy Gray
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on June 19, 2016 at 04:59 PM

    Could you please try clearing the cache of your browser. You can do that by following this guide.

     

    Let us know if this solved your issue.