What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not getting email notifications

    Asked by prensad on June 18, 2016 at 10:54 AM

    hola amigos le informo que los mensaje no llegan

    Page URL:
    http://diariotrujillo.com.ve/Contactos-Equipo-de-DiarioTrujillo/

    emails email notifications not getting email notification email unable to receive
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    JotForm Support

    Answered by Jan on June 18, 2016 at 11:27 AM

    Your email address is in the bounce list. This is the reason why you are not getting emails from JotForm.

    I have removed it now from the list. You should be able to receive new notifications now. I checked your form and I can see that the notification is configured correctly.

    Related guides:
    How-to-Remove-Your-Email-Address-from-Bounce-List
    How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

    Hope that helps. Thank you.