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    Still no emails from my one form, but the other works just fine

    Asked by rbse on June 18, 2016 at 11:33 AM

    I tried all this to no avail, the form in question still does not work, but my other form works perfectly sending emails:


                                 Answered by EltonCris


    I removed your email in the bounce list. You should receive emails by now.

    Here's the bounced reason:

    rbse@yahoo.com is on the bounce list

    Reason(s) : smtp; 554 5.7.9 Message not accepted for policy reasons.

    To prevent this from happening again, we suggest to add JotForm noreply emails to your yahoo contact list or sender's list so yahoo will not block any future emails coming from JotForm.



    You can also whitelist JotForm mail IPs and domains, https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

                     None of this worked on the form in question linked below...
    Please fix this If you want my business in the future when things start to grow...
    Page URL:

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    JotForm Support

    Answered by Jan on June 18, 2016 at 04:27 PM

    This is a duplicate thread. Please refer to this URL: https://www.jotform.com/answers/863937


    Thank you.