Still no emails from my one form, but the other works just fine

  • Profile Image
    rbse
    Asked on June 18, 2016 at 11:33 AM

    I tried all this to no avail, the form in question still does not work, but my other form works perfectly sending emails:

     

                                 Answered by EltonCris

     

    I removed your email in the bounce list. You should receive emails by now.

    Here's the bounced reason:

    rbse@yahoo.com is on the bounce list

    Reason(s) : smtp; 554 5.7.9 Message not accepted for policy reasons.

    To prevent this from happening again, we suggest to add Jotform noreply emails to your yahoo contact list or sender's list so yahoo will not block any future emails coming from JotForm.

    noreply@jotform.com

    noreply@formresponse.com

    You can also whitelist Jotform mail IPs and domains, https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

                     None of this worked on the form in question linked below...
    Please fix this If you want my business in the future when things start to grow...
  • Profile Image
    Jan
    Answered on June 18, 2016 at 04:27 PM

    This is a duplicate thread. Please refer to this URL: https://www.jotform.com/answers/863937

     

    Thank you.