What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How many email notifications do i get with each paid account level?

    Asked by BusinessServices on June 18, 2016 at 01:51 PM

    How many email notifications do i get with each paid account level? I currently have the "1,000" submission per month account, and plan on using 5 autoresponder notification emails per submission, plus 1 notification email to myself. I will be creating 5 autoresponders per submission, but all with different send dates and times, Therefore I need to know how many emails can be sent per month with my current account, and the upgradable account levels as well. Thank you

    email notifications paid account email autoresponder limit emails
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    JotForm Support

    Answered by Mike_G on June 18, 2016 at 04:45 PM

    If I'm understanding your concern correctly, you would like to know how many emails can be sent out from your account per month, is that correct?

    From what I know, there is no limit on email notifications and autoresponders if it all comes from a submitted form.

    The email limits (100/hour Paid, 20/hour Free) are all outbound replies that will come from the builder page itself. Which means it only applies to "Share a form via Email", "Reply", "Forward", "Test Emails".

    I hope this helps. Let us know if you need any further assistance. Thank you.