When I save my draft form and log out, the changes have gone when I re-open it...

  • rhoward
    Asked on June 19, 2016 at 10:28 PM
  • liyam
    Replied on June 19, 2016 at 11:34 PM

    Hello rhoward,

    I see that you have made lots of changes on your form. Can you tell us which specific change you have made that reverted or did not properly save?

    You can also check your form's revisions history and let us know which one of those changes is the issue. Or you can revert to a certain version in those periods of your edits: 
    https://www.jotform.com/help/294-How-to-view-form-revision-history

    Thanks.

  • rhoward
    Replied on June 19, 2016 at 11:45 PM
    Hi there,
    Thanks for your fast response ☺
    I change the browser I was using, and it all seems good so far. Thanks, though, and I’ll let you know if there’s any more issues.
    Great software!
    Kind regards,
    Gini
    ...
  • liyam
    Replied on June 20, 2016 at 12:06 AM

    Thanks for letting us know, Gini. If you have more questions or any other concerns related to your account, please do let us know.

    Thanks and warm regards,

    Liyam

  • rhoward
    Replied on June 20, 2016 at 12:45 AM
    Thanks very much Liyam ☺
    ...
  • rhoward
    Replied on June 20, 2016 at 12:48 AM
    Thanks very much Liyam ☺
    ...