What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I save my draft form and log out, the changes have gone when I re-open it...

    Asked by rhoward on June 19, 2016 at 10:28 PM

    Thanks.

    Page URL:
    https://form.jotform.co/61588967964884

    and draft open thanks
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    JotForm Support

    Answered by liyam on June 19, 2016 at 11:34 PM

    Hello rhoward,

    I see that you have made lots of changes on your form. Can you tell us which specific change you have made that reverted or did not properly save?

    You can also check your form's revisions history and let us know which one of those changes is the issue. Or you can revert to a certain version in those periods of your edits: 
    https://www.jotform.com/help/294-How-to-view-form-revision-history

    Thanks.

  • Profile Image

    Answered by rhoward on June 19, 2016 at 11:45 PM
    Hi there,
    Thanks for your fast response ☺
    I change the browser I was using, and it all seems good so far. Thanks, though, and I’ll let you know if there’s any more issues.
    Great software!
    Kind regards,
    Gini
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on June 20, 2016 at 12:06 AM

    Thanks for letting us know, Gini. If you have more questions or any other concerns related to your account, please do let us know.

    Thanks and warm regards,

    Liyam

  • Profile Image

    Answered by rhoward on June 20, 2016 at 12:45 AM
    Thanks very much Liyam ☺
    ...
  • Profile Image

    Answered by rhoward on June 20, 2016 at 12:48 AM
    Thanks very much Liyam ☺
    ...