What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Clearing out my submissions

    Asked by Morton Block  on June 20, 2016 at 11:11 AM
    Page URL:
    mortonblock.com

    clearing out my submissions deleting clearing submissions
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    Answered by cambridgecentralaid on June 20, 2016 at 11:44 AM

    Would love to know too...

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    JotForm Support

    Answered by John_Benson on June 20, 2016 at 12:06 PM

    You can delete a form submission in the Submission page.

    1. In My Forms, select the form and then click the Submissions button.

    2. In the Submission page, you can delete a form submission by clicking the Delete button at the upper right.

    3. You can also use the X delete button on each row in the table grid.

    4. If you want to delete all submission, you can use the Delete All button at the bottom right.

    Hope this helps. Let us know if you need further help. Thank you!

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    Answered by cambridgecentralaid on June 20, 2016 at 12:10 PM

    Many thanks what would be good is only allowing for submissions to be kept for , say 1 month or deleting all submissions more than, say one month old

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    JotForm Support

    Answered by ashwin_d on June 20, 2016 at 01:40 PM

    Hello cambridgecentralaid,

    Unfortunately there is no feature to automatically delete submissions older than 1 month but you can always filter submissions for any month or date range and delete which you do not want to retain. Please check the screenshot below how to filter submission based on date range:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by Morton Block  on June 20, 2016 at 02:27 PM
    Great. Having trouble logging in. Is your site down?
    Sent from my iPhone
    ...
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    Answered by Morton Block  on June 20, 2016 at 02:27 PM
    Thanks. Helpful. However site must be down. Tried logging on and won't connect. Have asked others to try with different user info with same result.
    Sent from my iPhone
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    JotForm Support

    Answered by Nik_C on June 20, 2016 at 03:54 PM

    We had some technical issues today, they are resolved now and you should be able to login. We are sorry for any inconvenience this has caused you.  

    Thank you for your patience. 

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    Answered by Morton Block  on June 20, 2016 at 04:45 PM
    All ok. Thanks for the follow up!
    Sent from my iPhone
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