Having trouble log in enter email and PW it does nothing

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    Morton Block 
    Asked on June 20, 2016 at 11:23 AM
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    Kiran
    Answered on June 20, 2016 at 12:17 PM

    As I check your email address in our records, I see that there is only a guest account with no forms. However, when I check the form which is embedded in the contact page of the web site provided there is an account Mortonb registered using mo*****tes@gmail.com. If you have forgotten the password, you may request for a password reset from the Login screen so that the password reset instructions shall be sent to the email address registered.

    Hope this information helps!

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    Morton Block 
    Answered on June 20, 2016 at 02:27 PM

    is the account name and user name the same?


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    Kiran
    Answered on June 20, 2016 at 02:59 PM

    Yes. The account name and username are the same. You can try logging into your account by using username or email address.

    Hope this information helps!