What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Having trouble log in enter email and PW it does nothing

    Asked by Morton Block  on June 20, 2016 at 11:23 AM
    Page URL:
    www.mortonblock.com

    and email in
  • Profile Image
    JotForm Support

    Answered by Kiran on June 20, 2016 at 12:17 PM

    As I check your email address in our records, I see that there is only a guest account with no forms. However, when I check the form which is embedded in the contact page of the web site provided there is an account Mortonb registered using mo*****tes@gmail.com. If you have forgotten the password, you may request for a password reset from the Login screen so that the password reset instructions shall be sent to the email address registered.

    Hope this information helps!

  • Profile Image

    Answered by Morton Block  on June 20, 2016 at 02:27 PM

    is the account name and user name the same?


    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on June 20, 2016 at 02:59 PM

    Yes. The account name and username are the same. You can try logging into your account by using username or email address.

    Hope this information helps!