What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form disabled?

    Asked by fadefml on June 20, 2016 at 12:16 PM

    I cant preview my form! It was disabled last night then was normal for a few hours & now is back to disabled. What is going on???? Is this going to be a re occurring issue?? 

    preview form disabled forms are disabled autosuspended disabled
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    JotForm Support

    Answered by Jan on June 20, 2016 at 01:54 PM

    Your account was suspended automatically by our phishing detector tool. Each form fields in a form are being scanned by our tool. The word "followers" and "likes" have a high phishing score.

    This is the reason why your account got suspended again when you created the new forms. I checked your form and I didn't see any fields that violates our terms of use.

    For now, I have re-activated your account. If it got suspended again, let us know so that we can further assist you. Thank you.