- ShowreelfinderAsked on March 22, 2012 at 01:45 AM
Making my first form today and have edited the allowable extensions to include mov, and mp4,
However, when i try and upload these I get this error - see screenshot.
I have checked the forum and noticed others have been having similar issues.
I have tried various browsers.
So Not there yet.
This is a deal breaker for me.
- JotForm SupportidarktechAnswered on March 22, 2012 at 01:54 AM
First off, Welcome and thank you for choosing JotForm!
To fix it, kindly remove all your file extensions and replace it with this:
mp4, mov, m4v, pdf, zip, mp3, wma, mpg, mpeg-4, flv, avi
Just be careful with the spaces, and there should be no comma on the last extensions you had. Hope this helps. Thanks.
- ShowreelfinderAnswered on March 22, 2012 at 03:24 AM
That's all sorted ...thanks for your sppedy reply with an accurate answer : )
- ItalyTechAnswered on March 22, 2012 at 03:27 AMYou're Welcome :) We're happy that you've solved.Contact us for any other need.Alessandro