Not accepting file upload types

  • Profile Image
    Showreelfinder
    Asked on March 22, 2012 at 01:45 AM

    Hi,

    Making my first form today and have edited the allowable extensions to include mov, and mp4,

    However, when i try and upload these I get this error - see screenshot.

    I have checked the forum and noticed others have been having similar issues.

    I have tried various browsers.

    So Not there yet.

    This is a deal breaker for me.

    Thanks

    Simon

    Screenshot
  • Profile Image
    idarktech
    Answered on March 22, 2012 at 01:54 AM

    Hi Simon,

    First off, Welcome and thank you for choosing JotForm!

    To fix it, kindly remove all your file extensions and replace it with this:

    mp4, mov, m4v, pdf, zip, mp3, wma, mpg, mpeg-4, flv, avi

    Just be careful with the spaces, and there should be no comma on the last extensions you had. Hope this helps. Thanks.

  • Profile Image
    Showreelfinder
    Answered on March 22, 2012 at 03:24 AM

    That's all sorted ...thanks for your sppedy reply with an accurate answer : )

    Cheers

    Simon

  • Profile Image
    ItalyTech
    Answered on March 22, 2012 at 03:27 AM
    You're Welcome :) We're happy that you've solved.Contact us for any other need.Alessandro