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    Not accepting file upload types

    Asked by Showreelfinder on March 22, 2012 at 01:45 AM


    Making my first form today and have edited the allowable extensions to include mov, and mp4,

    However, when i try and upload these I get this error - see screenshot.

    I have checked the forum and noticed others have been having similar issues.

    I have tried various browsers.

    So Not there yet.

    This is a deal breaker for me.



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    JotForm Support

    Answered by idarktech on March 22, 2012 at 01:54 AM

    Hi Simon,

    First off, Welcome and thank you for choosing JotForm!

    To fix it, kindly remove all your file extensions and replace it with this:

    mp4, mov, m4v, pdf, zip, mp3, wma, mpg, mpeg-4, flv, avi

    Just be careful with the spaces, and there should be no comma on the last extensions you had. Hope this helps. Thanks.

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    Answered by Showreelfinder on March 22, 2012 at 03:24 AM

    That's all sorted ...thanks for your sppedy reply with an accurate answer : )



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    Answered by ItalyTech on March 22, 2012 at 03:27 AM
    You're Welcome :) We're happy that you've solved.Contact us for any other need.Alessandro