What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Tranferring forms to another account

    Asked by basezero on June 20, 2016 at 12:47 PM

    I'm soon to close my Jotform account for now. I have a couple of clients I'd like to have open their own Jotform account and then transfer the forms for them on my account to theirs. How do we go about doing this?

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    JotForm Support

    Answered by david on June 20, 2016 at 01:49 PM

    Let us know which forms you would like moved, ID#'s work best but form titles work also and let us know the username of the account you would like the forms moved to.  We will get them moved as soon as we can.

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    Answered by basezero on June 20, 2016 at 06:17 PM

    Great. Thanks. Talking to the clients now. Will let you know as soon as I have their information.

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    JotForm Support

    Answered by jonathan on June 20, 2016 at 08:26 PM

    You can use this link https://www.jotform.com/answers/864733 to update us this.

    Thanks.

     

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    Answered by basezero on June 21, 2016 at 02:40 PM

    I have my first transfer request for you:

    Form to be transferred: "James LaDuke Contact" ID: 12085504101

    Account to be transferred to: User name: JIMLADUKE

    Please let me know when the transfer is complete.

    I will let you know the credentials on the remaining forms when I hear from my clients.

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    JotForm Support

    Answered by david on June 21, 2016 at 02:46 PM

    The form has been transferred as per your request.  Let us know if you have further forms that need to be moved.

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    Answered by basezero on June 28, 2016 at 12:29 PM

    Got another set of forms to be transferred:

    User Name to be transferred to: CelesteBreen

    Forms to be transferred:

    Name: Sew Much Fun-Contact Us

    ID: 10021629192

    Name: Creations By Celeste-Contact Us

    ID: 11324345207

    Let me know when the transfer is complete.

    Thanks!

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    JotForm Support

    Answered by david on June 28, 2016 at 12:31 PM

    I have moved the forms as per your request.  They should now be in the "CelesteBreen" account.  If there is anything else we can help with, just let us know.