What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submissions View: old submission data is not showing.

    Asked by itchybitsi on June 20, 2016 at 12:52 PM

    one of my surveys with more than 200 submissions only lets me download 11. the rest seem empty.

    please help. I am trying to make a backup and I cant.

    I can not even see the submission answers....

     

    Page URL:
    http://www.jotform.co/form/21787744188872

    Screenshot
    Submissions and Than Make
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 20, 2016 at 02:06 PM

    I can confirm that the previous data is not showing:

    I am reporting this to our second level, you will be notified via this thread when this gets fixed.

  • Profile Image
    JotForm Developer

    Answered by erhan on June 27, 2016 at 09:07 AM

    Hi,

    Your problem has been fixed. You should be able to see your old submissions now. 

    Best.