What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Dropbox integration: Extended folder option missing in the new integration wizard

    Asked by RMPBS on June 20, 2016 at 01:14 PM


    We have an annual form for a children's writing contest submissions. In the past I have set up a Dropbox integration that would structure upload entries like so:
    JotForm > Form Name > Grade Level (dynamic based on form) > submission ID (dynamic based on form) > entry and uploaded file

    This worked very well as we have judges for each grade and each submission needs to remain anonymous until all have been judged. But now, I can only specify two levels of depth on the folders and for those I can only use one dynamic field. I had hoped at the very least to get something like this:

    StoryMakers 2016 > {grade} - {submission ID} > (form and upload) but it seems I can only select one form field to use for the folder name. 

    Any bright ideas on how to work around these new limitations? I've tried using the field names to build a custom folder name like this: {gradeLevel11} - {uniqueCode21}, but it just comes through as literal text.

  • Profile Image
    JotForm Support

    Answered by Kiran on June 20, 2016 at 02:49 PM

    Unfortunately, it is not possible to have an additional folder in the DropBox integration at the moment. I have checked the earlier integration screens and see that there was an option to select the Extended folder which is not available with the new wizard. Let me forward the thread to our backend team to see if we can implement the same in the new integration wizard as well. 

    Once we have any update in this regard, you'll be posted here. Thank you.

  • Profile Image
    JotForm Developer

    Answered by deniz on June 21, 2016 at 03:50 AM


    You can use old extended folder logic with form elements(i.e Unique ID) by using element id.


    Here is an example:


    And your dropbox will be as the old extended folder logic:



    Hope this solves your problem.

    Please, let us know if you need further help.

    Thank you.