- chsmcAsked on June 20, 2016 at 02:04 PM
The data is being transferred to the Excel spreadsheet, but is encoded. Is there a way for me to export it without the encoding?
This is a re-post of a comment on How to Export Form Data to Excel
- JotForm SupportMikeAnswered on June 20, 2016 at 03:07 PM
The data on encrypted forms is encoded in our storage. Unfortunately, it means that reports and submission PDF downloads are not supported on encrypted forms. The data is only decrypted locally (in your browser) once you upload the private key file, so we do not actually have the decrypted data on our side to export it.
If you need the Excel and other reports, you will need to use standard forms.