How to retrieve information of a user already submitted?

  • dinukshi
    Asked on June 20, 2016 at 2:42 PM

    Is it possible to do this:

    Customer enters her user name & password. Also fills up the form. Then clicks submit.

    Customer comes back on another day to the same form. 

    She enters her user name & password & then clicks a retrieve button.

    Upon verification of both entries, the form is populated with the information she entered on the previous day.

    She updates the information on the form as required & clicks submit again.

     

    Example form:

    Username:

    Password:

                             RETRIEVE

     

    Hip:

    Waist:

    Shoulders:

    Chest:

     

                              SUBMIT

     

    Please let me know if this can be done. Thanks

  • dinukshi
    Replied on June 20, 2016 at 3:41 PM

    BTW, here is the link to the form I created which needs this retrieval function:

    https://form.jotform.me/dinukshi/style-profile

  • Kiran Support Team Lead
    Replied on June 20, 2016 at 5:06 PM

    Unfortunately, it is not possible to retrieve the data from the submission data by searching. Also, we do not allow our users to create login forms and it violates our terms of usage. We request you to remove the guilty fields from your JotForm immediately to avoid suspension of the account. 

    In order to assist you with your requirement, you may consider providing your user with the Edit submission link in an auto-responder so that they can always visit their submission and edit the information by clicking on the link. 

    Please refer to the guide below that can help you with this.

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help. 

  • dinukshi
    Replied on June 25, 2016 at 2:32 PM

    Ok I understand, I have removed the user name & password fields.

    This is my Q now:

    if some looses or deletes the email with edit  link, how can he request for a new one? do u have a "i lost my form responses, please resend" form?
  • Ben
    Replied on June 25, 2016 at 4:33 PM

    Thank you for removal of the same.

    In regards to your 2nd question. Since we can only provide assistance to one question / issue per thread, I have moved your new question to a new thread here: https://www.jotform.com/answers/869364

    On which we will be answering you shortly.