PayPal Express Form: Submission issue with iphone safari browser

  • Profile Image
    Vocaviad
    Asked on June 20, 2016 at 02:53 PM

    Hey , 

    im trying to use a form and im having some issues with it.

    first i have to say it WORKS PERFECT on my pc  , i use a google chrome browser and every thing is going well.

    when i try to submit the form from my iphone the please wait button stay forever and it doesnt process.

    when i use google chrome on IPHONE it tells me "2popup blocked" it let me choose always show and then nothing happend even if you refresh the web.

     

    i tried to disable the popup blocker from my safari (iphone) and when i try again it tells me 2 time "allow popup" and then it finally launch.

     

    the problem is , i assume that 99% of the user has popup blocker set by default on iphone. 

    i want to make it some how that when you press the submit button it will open Paypal on the same page with out worried about popup , even if means they gonna leave my site.

    i prefer to not make a guide "how to solve please wait" with enabling popup because i guess many people just wont do that.

     

    this is my website with the form:(this is the url after edit)

    http://www.royaltyfreely.com/#!tut/cfvg 

    this is the form iframe :

     

     

     

        <iframe

          id="JotFormIFrame"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.me/61702853069458"

          frameborder="0"

          style="width:100%;

          height:539px;

          border:none;"

          scrolling="no">

       

       

    (every time the forum delete some parts so please follow my form from my account and not the iframe i provide here tnx)

     

    i hope you can help me , i really want to make it work and go premium :)

     

    thanks,

    Aviad.

     

  • Profile Image
    Vocaviad
    Answered on June 20, 2016 at 03:46 PM

    domain has changed but same issue : 

    http://www.royaltyfreely.com/#!tut/cfvg

  • Profile Image
    Mike
    Answered on June 20, 2016 at 05:35 PM

    I would like to suggest trying a PayPal Standard integration instead of the PayPal Express.

    With the PayPal Standard integration the form user should be automatically redirected to the PayPal payment page upon a form submission.

    If you need any further assistance on this, please let us know.

  • Profile Image
    Vocaviad
    Answered on June 20, 2016 at 06:18 PM

    Mike you can not imagine how much i love you now!

     

    Thanks alot!!!!