- amssantabarbaraAsked on June 20, 2016 at 03:29 PM
I keep getting emails about my form storage and data costs.
The email says I have over 600 submissions but I've removed hundreds and I see less than 200. Can you let me know what I'm doing wrong and how I can delete the submissions?
I don't know how to screenshot once I'm in this contact window but my account is ams santa barbara and my email is firstname.lastname@example.org
- JotForm SupportMikeAnswered on June 20, 2016 at 04:46 PM
Thank you for contacting us.
The total submissions storage value has been re-calculated for your account. The issue should be fixed.
If you need any further assistance, please let us know. We will be happy to help.