My account was suspended (for suspected phishing)

  • Shari
    Asked on June 20, 2016 at 6:36 PM

    My account was suspended but I do not think I have any forms that are suspicious or break any of your rules.  If there are, I'm not able to see them now.  Can you help?

    (sorry, I initially asked this on another thread then realized you were asking people to start their own thread).

  • jonathan
    Replied on June 20, 2016 at 8:34 PM

    I checked the account/username ShariDe  associated to the email address you used on this thread. But the account is not suspended. It is Active and forms are available.

    You can login to the account at https://www.jotform.com/login

    Please let us know if you are still having issue with the account.

  • Mary Mullen
    Replied on June 23, 2016 at 11:36 AM

    can you check on my acct as you did with this customer, please?
  • Kevin Support Team Lead
    Replied on June 23, 2016 at 12:53 PM

    Mary, 

    I have moved this to another thread, it can be found here: https://www.jotform.com/answers/868051 

    We will assist you there as soon as possible.