apparently I have inadvertently set up some forms as ssl - how can I find out which ones are ssl?

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    cheshireponies
    Asked on March 22, 2012 at 05:25 AM

    I've reached my ssl quota - I don't need ssl forms and have obviously done this by mistake - how do I identify which of my forms is the ssl one ?

    thanks

     

  • Profile Image
    cheshireponies
    Answered on March 22, 2012 at 12:08 PM
    Thanks for that,
    not sure how this happened - have you changed your default urls to
    secure as I did what I usually do, infact I thinki I cloned existing non
    ssl forms?
    Just thinking you may have got all the forms now to automatically go to ssl
    Anyway now I know I can check before I embed!
    Thanks
    Amanda
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    cheshireponies
    Answered on March 23, 2012 at 05:09 PM
    Hi,
    it appears that the reset and downgrade hasn't worked as it stil showing
    as 11 ssl submissions and now is preventing my forms from being used.
    Please can you advise
    Help!
    Thanks
  • Profile Image
    gori-mathew
    Answered on March 23, 2012 at 05:31 PM

    Hello;

    You account is on FREE account and has 6 form submissions. Kindly send us the reference number and details of the transaction for the downgrade.

    Hope to hear from and feel free to ask us any question.

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    vincentwb4
    Answered on March 25, 2012 at 09:40 AM

    This is a problem that jotform has not fixed, and the problem is being avoided by simply resetting the user's quota. This means that the problem will reappear. I used the gadget on google sites for 5 months without issue, then all of a sudden in february or march, the form submissions on the same gadgets became "ssl" without me doing anything. There are questions all over the forums about this and the answers are never satisfactory, they either reset the quota to zero, or, say that the url should be changed from "https" to "http" even if this was not the cause, or in the case of google sites, not used in the first place. See this thread for instance:

    http://www.jotform.com/answers/82981-SSL-submissions-over-quota