What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My emails are not being forwarded.

    Asked by john  on June 20, 2016 at 07:23 PM
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    JotForm Support

    Answered by jonathan on June 20, 2016 at 09:17 PM

    I found the email l####@s###ourdealer.com in the bounce list. This was the reason emails were not able to get through.

    I have fixed this now and removed the blocked email. New incoming email should now get through.

    You can check and remove bounce listed email as well using your account.

    User guide: How-to-Remove-Your-Email-Address-from-Bounce-List

    Let us know if there are still issue.



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    Answered by john  on June 20, 2016 at 10:45 PM
    Sent from my Verizon Wireless 4G LTE smartphone