What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receing any forms nor have I received a bill.

    Asked by Jay Wise  on June 20, 2016 at 08:47 PM
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    JotForm Support

    Answered by Kiran on June 20, 2016 at 09:52 PM

    I see that your email address is in our bounce list and so you didn't receive emails from us. I have removed it from the bounce list and you should be receiving email notifications without any issue.

    We also request you to go through the guide below that can help you with troubleshooting email delivery issues.


    You can find the invoices from the Billing section of your account. Here is the latest invoice copy of the upgrade to your account.


    Hope this information helps!