What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not getting the reset email

    Asked by Luljeta Ramcaj  on June 21, 2016 at 03:56 AM

    reset email is not reaching me

    reset my password
  • Profile Image
    JotForm Support

    Answered by Welvin on June 21, 2016 at 06:56 AM

    That is because your email address has been placed in our bounce list. I've fixed this for you. Please try to reset your password again.