What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where does it say, when my month of usage is over?

    Asked by Moritz  on June 21, 2016 at 05:46 AM

    Dear jotform team,

    when I get your pricing table right, all plans are based on monthly quota. The progressbars under the Login-Button also show the monthly usage and the given limit.

    But where can I see, when a new month will start? Does the month start, when I first sign up? Or does it start, when a form ist saved for the first time? Or does it start, when the form is implemented the first time? Please clarify.

    Big thanks and appreciation in advance for your help!

    Best regards


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    JotForm Support

    Answered by jonathan on June 21, 2016 at 08:20 AM

    Hi Moritz,

    The monthly reset occurs every 1st day of each month.

    On the day, your submission counter will be reset to zero(0). This means you will have full submission capacity at the beginning of the month.

    Let us know if you need further assistance.