Incomplete Submission

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    ncramfootballgolf
    Asked on June 21, 2016 at 10:55 AM

    When there is an incomplete submission, are you just waiting for payment to process or has the person not submitted a credit card?

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    Carina
    Answered on June 21, 2016 at 12:02 PM

    When there is an incomplete payment, user submitted the form but failed to enter the payment details. It is then necessary for the user to make a new submission if payment is necessary.

    You can see here more information on Incomplete Payments:

    https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ 

    Let us know if we can assist you further.