notification email not being sent

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    MartinInstrmnt
    Asked on June 21, 2016 at 11:40 AM
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    BDAVID
    Answered on June 21, 2016 at 12:44 PM

    Are you referring to the following form? http://www.jotform.us/form/52454339802153 

    The notifications for that form are well setup, and the email recipients are not in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Please check your spam folders. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com