JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Payment Integrations: Ability to use a field from the form as donation / payment purpose.Asked by marklane on June 21, 2016 at 12:36 PM
Hi. I just started using paypal on jotform.
I'm trying to determine if it's possible to use an answer from a configurable list (in this case: "How I would like my donation divided" - located at the bottom of the page) to fill the "add special instructions to recipient" of a paypal donation page.
This would be fantastic if possible, as it would allow one fewer e-mail to have to be sent to our financial person to figure out.
Currently, my form is set up so that that initial info. you fill is emailed to our financial person. Then when you complete payment via paypal, he receives another email from paypal stating your total contribution (but not how you'd like it divided if going to various causes).
Unfortunately it does not seem to be possible, you cannot pass more data to PayPal, only the amount to pay as well as the payment purpose.
I think this is a field in your PayPal account, could you please provide us the details about how you are currently filling this field in your account?
With more details maybe this could be escalated to our second level as a feature request, but we need to know if it is possible to do, otherwise we would not be able to escalate it.
Please let us know.
Would it be possible to have the info from "How I would like my donation divided" (located at the bottom of the page) fill the payment purpose of paypal? Basically, I'm trying to determine if it is possible for the answers provided in that section to go over to paypal.
I will escalate this thread to our second level for this, I think this may be implemented the same way as the amount, for example, if you add the Form Calculation widget to the form it can be used in the donation amount.
Although we cannot provide an ETA about when this may be available, we will let you know via this thread.