Please cancel membership

  • Profile Image
    Toppik
    Asked on June 21, 2016 at 12:51 PM

    Hello,

     

    Can you please cancel our membership asap? JotForm has been great to work with but we no longer need to be on a designated plan.

     

    Thank you,

     

  • Profile Image
    david
    Answered on June 21, 2016 at 01:48 PM

    I checked our records and it looks like have you have PayPal based subscription.  You can refer to these instructions to cancel it in your PayPal Account if you wish for it to be immediate:

    (1) Login to your Paypal Account

    (2) Find the latest payment you have made to JotForm/Interlogy

    (3) Click the subscription number for that transaction

    (4) Click on the "Cancel Subscription" button.