What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked our records and it looks like have you have PayPal based subscription. You can refer to these instructions to cancel it in your PayPal Account if you wish for it to be immediate:
(1) Login to your Paypal Account
(2) Find the latest payment you have made to JotForm/Interlogy
(3) Click the subscription number for that transaction
(4) Click on the "Cancel Subscription" button.