What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Contact form with file attachment

    Asked by stmoen on June 21, 2016 at 01:37 PM

    I am trying to find an email contact form that allows the user to upload a file of any type.  Can't find on any your site.  This will be placed on a Shopify ecommerce site.  Very similar to this form where I can upload a screenshot

    email form file attachment email contact form email contact form site find
  • Profile Image
    JotForm Support

    Answered by Kiran on June 21, 2016 at 02:55 PM

    I understand that you are looking for a contact form with file upload field. You may choose one of the templates that match your requirement from the below link and add the file upload field to the form. 

    https://www.jotform.com/form-templates/category/contact-form

    You may also build your form by having the required fields on your form and use a theme from our theme store

    If it helps, please check this form, https://form.jotform.com/61725874316966 and you may clone it to your account.

    Hope this information helps!

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    JotForm Support

    Answered by KadeJM on June 29, 2016 at 11:21 AM

    We would like to update and let you know that it is now possible to receive uploaded files as attachments within your email notifications.

    You can read more about this here https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments.