What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox: File size limit

    Asked by Igor Varykish  on June 21, 2016 at 02:16 PM

    Is there a file size limit imposed by jotform on the uploaded size limit? We have Dropbox for Business and would like to upload large files.

     

     

    818 339 3015

    dropbox file size limit upload
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    JotForm Support

    Answered by Jim_R on June 21, 2016 at 03:32 PM

    Yes, there is a file size limit imposed with the Dropbox Integration. Please note this isn't something we impose, it's just due to the API constraints with Dropbox Integration. Individual max file size is 300mb, anything above that will not be forwarded to Dropbox but you can download them from your JotForm storage. Also, this is a limit per file not per form, so you can essentially have multiple file upload fields on your form and have them forward the files to Dropbox.

     

    Here's a page detailing the list of upload size limits as stated on Dropbox's & Google Drive's official pages. Hope that answered your question. 

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    Answered by Igor Varykish  on June 21, 2016 at 04:45 PM
    Does the attached file size count towards the jotform monthly allowance?
    Igor
    ...
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    JotForm Support

    Answered by BDAVID on June 21, 2016 at 07:28 PM

    Any file uploaded through your form will count in the Upload Space limit.

    Please note that this limit does not reset. So if you reach your limit, you may consider upgrading to a paid plan the best suits your upload needs, otherwise,  you will need to delete submission that contain uploaded files to free up space. 

     

    Let us know if you have more questions.