- lucybaneyAsked on June 21, 2016 at 02:19 PM
I've provided a URL below, but the problem is happening on all forms I previously created (and which worked fine when originally published).
- JotForm SupportKevin_GAnswered on June 21, 2016 at 03:42 PM
I have checked your email address and it is in our bounce list, this is the reason why you're not receiving email notifications.
I would suggest you to take a look on this guide in order to set up your email notifications to avoid bouncing: How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues
Here is a guide that will help you to check and remove an email address from our bounce list: How-to-Remove-Your-Email-Address-from-Bounce-List
If the issue still persists, please ask your email provider to white-list our IP addresses, this info is on this guide: Whitelisting-JotMails-IP-Addresses
I have also tested your form and noticed that email was sent successfully, you can check the email history as well by following this guide: How-to-View-All-Your-Form-Email-History
Hope this helps.