Why i don't get a email notification?

  • skv
    Asked on June 21, 2016 at 2:56 PM
  • Emre SVP, Programs
    Replied on June 21, 2016 at 3:29 PM

    Hi there,

    We checked our logs and found that your email address has jumped in bounce list, so that's why you have stopped to receive notifications. Now, I fixed the issue, you can test your email now. Also, please don't forget to let us know about its final state.

    For more information on preventing this form happening in the future, please see the following guide:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues