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I'm not getting any email notification when people inquire from our siteAsked by babysak on June 21, 2016 at 06:08 PM
Why am I not getting notified that people are either filling out the wholesale application or contact us form? I've had inquires but didn't know about it because it never emailed me.
It is because you're email address is in our bounce list, this is the reason:
Reason(s) : smtp; 550 5.7.606 Access denied, banned sending IP
I have removed it and you should receive emails now, I would suggest you to set up your emails to avoid bouncing, here is a guide: How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues
Here is a guide that will help you to check and remove an email address from our bounce list as well: How-to-Remove-Your-Email-Address-from-Bounce-List
If the issue still persists, please ask your email provider to white-list our IP addresses, here is the guide with our info: Whitelisting-JotMails-IP-Addresses
I have tested your form and emails are sending now:
So if you receive the email, please ignore it as it is a test.